Build an online store in North Macedonia: what do you need?

A practical guide for businesses choosing how to create an online store: define the scope, compare a ready-made platform with custom development, budget for operations and test the complete order flow.

Start with the store you actually need

Before asking for a price for an online store, describe what your business sells and what a customer must be able to do. List your first products, their descriptions and photos, the prices, and how customers will contact you. A smaller, accurate launch catalog is easier to review than a large collection of incomplete listings.

Separate the customer-facing store from daily administration. You need a place to present products and accept an order, and a way to manage products, orders and analytics afterwards. This distinction helps you compare proposals that may include very different parts of the sales process.

Store builder or custom development?

An online store builder gives you an existing platform to configure for your business. Kordiva is an e-commerce platform for businesses in North Macedonia with an online store builder, 6 storefront themes, and a dashboard for products, orders and analytics. It also supports managing multiple stores from one place.

Custom development starts with a project scope. Ask who will build and maintain the storefront, connect payments, handle changes and support the day-to-day workflow. Choose based on your actual requirements. A custom interface can be appropriate for a specific process; a ready-made platform can be appropriate when its existing capabilities cover what you need. Compare the scope rather than assuming every offer includes the same work.

What affects the price of an online store?

Compare the total budget, including initial setup, the platform plan, product photography and descriptions, any external services, payment fees and ongoing work. Keep delivery, packaging and promotion separate from the cost of store software. Ask which charges are recurring, which are one-time, and which depend on sales activity.

Kordiva’s pricing page is the source for its current published plans and included limits. Review it alongside the features and demo stores before choosing. Ask for an itemised scope showing the platform subscription, any setup work and external costs before choosing a plan.

Plan card payments and your order workflow

Kordiva provides Stripe-powered card payments in MKD and USD, with payouts to a verified Macedonian business bank account. When evaluating an online payment gateway, look at how the checkout connects to the order dashboard and how your team will recognise a paid order.

Prepare accurate business and bank information, clear product information and a customer contact method. Define delivery and customer-service steps that your business can actually perform. UJP e-Faktura integration is in test.

Review a demo, then test before launch

store.kordiva.com is a demo store. Review the available themes and the experience of viewing a product on a phone. Prepare a short checklist: product information, prices, order flow, card payments, delivery information, contact details and the team’s order-management process.

After setup, test the customer journey and check how the order appears in the dashboard before promoting the store. If your business needs more than one store, include multi-store management in your evaluation. Start with the published features, compare the plans, and contact Kordiva with your catalog size and the workflow you want to support.